Digitization of services for people with disabilities to ensure access to health and social services for people with intellectual and psychosocial disabilities during the pandemic

Digitization of services for people with disabilities to ensure access to health and social services for people with intellectual and psychosocial disabilities during the pandemic

September 2020 – August 2021

Amount granted
EUR 31.995
Donors
European Union
Implementing Organization
People in Need Moldova

Project goal
Increasing access to health and social services for adults with intellectual and psychosocial disabilities during the Covid-19 pandemic.

Project objectives

  • Adaptation of 19 social services to the new conditions related to the pandemic situation in order to provide quality services for people with disabilities according to their needs.
  • Increasing the resilience of employees, supervisors, families of people with disabilities and beneficiaries of 19 social services to stay safe during the pandemic.

Main activities

  1. Providing 19 services with IT equipment (Notebooks) needed to operate remotely during the COVID-19 pandemic;
  2. Training of employees and supervisors in the use of IT equipment and communication tools for monitoring and supervision of social services;
  3. Developing an information storage software, that will serve as a database for the provision of the Free Telephone Assistance Service for people with disabilities – 080010808. Training the employees of the Telephone Assistance Service in the correct use and completion of the electronic register, including generating reports based on indicators;
  4. Organizing activities to support staff and monitor the health of beneficiaries of 19 social services (Community Homes and Supported Living) during the pandemic;
  5. 14 continuous online training courses in management of behavioral crisis in isolation situations or in the process of assimilating the new rules for the beneficiaries of the services; professional activity in pandemic conditions; remote monitoring and supervision of social services;
  6. Online activities for the prevention of burnout syndrome for supervisors, employees of social services and the team of the Free Telephone Assistance Service for people with disabilities– 080010808;
  7. Communication and socialization activities in a support group online for people with disabilities, beneficiaries of the social services “Supported Living” and “Community Home”.