Date: July 1, 2013

In the period 24-28 June Keystone Moldova organized an initial training for the specialists of the "Mobile Team" social service. The goal of the training was to strengthen the capacities and develop the practical skills of the "Mobile Team" specialists from five rayons: Sangerei, Falesti, Ungheni, Anenii Noi and Dubasari. The training lasted for five days and was attended by 25 people: specialists working with people with disabilities, heads of services, social workers, psychologists and nurses / kinotherapists.

"As a result of this training we hope that our teams will become more consolidated, competent and will provide good services", says Marcela Dilion, project manager of "Public-Private Partnership for the Sustainable Development of Locally Governed Disability Services: Supporting Decentralization Reform". "We hope that this service will be integrated successfully in the existing network of social services at the rayon level. Only through partnership and relationships with other structures we will manage to protect people with disabilities" she added.

The Mobile Team provides free home-based care to people with disabilities and their families and facilitates their social integration by ensuring their access to quality recovery and rehabilitation services, early detection of the children with disabilities and prevention of their institutionalization.

"This training is appropriate for the Mobile Team specialists, as most of them do not have any experience in this field. This is a new service in our department and I did not know many of the things that I learned here" says Viorica Sau, Head of Adults and People with Disabilities Service in the Social Assistance and Family Protection Department of Ungheni. "It is good that we are trained in group. I can get to know my team, find out what the specialists learned and thus I will be able to monitor easier the team's work."

The trainers of this event were social workers, psychologists and a physician, employees of Keystone Moldova. All the trainers have extensive experience in social protection of people with disabilities. The training covered a wide range of subjects: the legal framework on the protection of people with disabilities, system of social services for people with disabilities, elements of professional ethics, social inclusion, and service delivery methodology for the Mobile Team, recovery and rehabilitation of people with disabilities etc. Besides theory, the participants were involved in many practical applications (exercises, role games, simulation etc.) during the specialized workshops.

The participants were satisfied with the quality of the training and its interactive form:

"I have learned a lot of new things, which certainly will be useful in my activity. They will help me not only to do by work, but also to provide high quality services" says Olga Railean, Head of the Mobile Team Service from Falesti.

Gheorghe Dubenco, psychologist of the Mobile Team Service from Singerei stated, in his turn: "I liked the most that we worked in a large group, rather2 than divided by fields or specialties. Thus, we had an opportunity to learn something from anyone. Besides, the training has built and mobilized us as a team" he added.

"We were often asking ourselves: what shall we start with and what shall we do during home visits? Through role games and examples we found out the answers to these questions. We are eagerly waiting to go on site, as well as to exchange experience with other rayons, says Nicoleta Enachi, Head of the Mobile Team Service from Ungheni.

The "Mobile Team" social services in the above-mentioned five rayons were developed under the "Public-Private Partnership for the Sustainable Development of Locally Governed Disability Services: Supporting Decentralization Reform" Project, funded by the European Union. This project is part of the "Inclusive Community - Moldova" Program, implemented by Keystone Moldova in partnership with the Ministry of Labor, Social Protection and Family, Open Society Foundations / Mental Health Initiatives and Soros Foundation Moldova.

The "Mobile Team" social service operates on the basis of the Framework Regulations and Quality Standards developed by the Ministry of Labor, Social Protection and Family with the support of Keystone Moldova and approved by the Government in 2011. So far, this service was developed with the support of Keystone Moldova in seven rayons and two municipalities: the rayons of Ialoveni, Hancesti, Orhei, Soroca, Edinet, Telenesti, Leova, and municipalities of Chisinau and Balti.

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